Privacy Policy

Protecting and respecting the privacy of your personal information is of the upmost importance to Off The Wall On The Fence (“we”, “us”, “our”). This Privacy Policy describes how we collect, use and share your information when you use our website located at offthewallonthefence.com (the “Site”) and other services we may offer (the Site and other services are collectively referred to as the “Service”). It also explains how we use cookies and similar technologies. By using the Service you agree to be bound by the terms and conditions of this Privacy Policy.

We may change our Privacy Policy from time to time. If we make changes to our Privacy Policy, we will notify you by posting the updated Privacy Policy on the Site and revising the “Last Updated” date above. We encourage you to review this Privacy Policy frequently to stay informed about our privacy practices. By continuing to use the Service after the changes are made, you agree to be bound by the revised Privacy Policy.

Information you provide to us

When you create an account or purchase a product from us, we collect personal information such as your name, address, telephone number and e-mail address. You may also provide demographic information and other personal information which is optional, but enables us to provide a more personalized experience on our Service.

Payment information

When you purchase products from us, we and/or our third party service provider collect personal information from you including your name, email address, billing address, shipping address, telephone number and your credit card details. Our current third party service provider for processing payments is Shopify Payments, which works with Stripe, Inc. to process payments. You can learn more about how Shopify Payments uses your personal information here: https://www.shopify.com/legal/privacy. You can learn more about how Stripe, Inc. uses your personal information here: https://www.stripe.com/privacy.

Email Tracking

We and/or our third party service provider may track whether certain types of promotional e-mails were opened by you and whether you sought information about a particular product or service in order to make inferences about other products and services you might be interested in.

Cookies

We use “cookies” for authentication, analytics, performance, functional and marketing purposes. A cookie is a piece of data stored on the computer hard drive or memory containing information about the user.

We may also use third-party service providers, such as Shopify and Google Analytics, which use cookies or other technologies to record information about you or your activity. This may include your IP address, browser type, device and system information, the web page you visited before accessing the Service, date and time stamps and other similar information and interactions with the Service.

You may modify your browser’s settings so that your browser stops accepting cookies or prompts you before accepting a cookie. If you do not accept cookies, you may still use the Service, but certain areas or features may not function properly.

Interest-Based Advertising

We or our third-party advertising providers may use cookies and small pixel files (small images) to keep track of your browser so that you will be recognized when you visit other websites where our third-party advertising providers may show you advertisements from us based on your visit to our website. Some of these advertisements may be customized to particular products and services that you viewed or they may be based on inferences about products and services that you might be interested in. This is called "interest-based advertising".

You can opt out of these interest-based advertising campaigns by turning off cookies in your browser, as described above. Please note that if you opt-out of interest-based advertising you may still see advertisements from us on other websites. However, they will not be customized based on your browsing history on our website.

We use your information to provide products and services and to process your orders and to manage our business operations. For example, we may use your personal information for the following purposes:

• to fulfill any orders placed through the Service, including payment processing, arranging for shipping and providing you with information and documentation related to your order;
• to provide and improve our Service;
• to communicate with you;
• to register your account and authenticate you when you log into account;
• to administer the Service;
• to personalize and improve your experience;
• to protect the security or integrity of our Service and our business;
• to collect debts owed to us; and
• to provide or offer updates, promotions and announcements.

We may share the information we collect from you as follows:

• we may use third-party service providers to help us provide, analyze and improve the Service (including, but not limited to, development, data storage, maintenance, marketing, analytics and payment processing);
• if we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you via email and/or a prominent notice on our website of any change in control or use of your personal information, or if either become subject to a different privacy policy;
• we may share information about you as permitted or required by law, for example with regulators and law enforcement agencies; and
• we may share aggregated demographic or otherwise non-personal information with our partners and advertisers, such as usage statistics of the Service.

You may contact us using the contact information below if you want any information specifically about you removed from our database. Note that we may not be able to accommodate your request, for instance if we are required by law to store the information. You may also correct or update some personal information through your account.

Links

The Service may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by this Service.

Security

We follow generally accepted standards to protect your personal information. For example, our Site is protected with SSL encryption software. However, no method of electronic transmission is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Additional Protections for Minors

The Service is not directed at individuals under the age of 18 years and we do not knowingly solicit or collect personal information from these individuals. If you become aware that a minor has provided us with personal information, please contact us using the contact information below and we will take steps to delete such information.

Contact Us

If you have any questions about this Privacy Policy or your personal information, you may contact us at info@offthewallonthefence.com.